Guarantee Trust Bank popularly known as GTBank is one of the best and high ranking bank in Nigeria. GTBank has always been known for their passion for an excellent customer friendly banking where every customer can get the best in their banking relationship with them. As part of efforts to continually reposition its services for enhanced and efficient customer service delivery, Guaranty Trust Bank has introduced an exclusive in-branch banking service for all its customers called ‘FASTTRACK’.
What is GTBank's FASTTRACK?
According to GTBank, the FastTrack service is the first of its kind to be implemented in the Nigerian Banking industry. The service which has been described as convenient, secure and efficient, fast, and innovative in-branch banking service exclusive to GTBank customers that allows them perform all cash based banking transactions with only their debit cards and the PIN-PADS, is now available in all GTBank branches.
According to Lola Odedina, General Manager and Head, Communication and External Affairs, the FastTrack service is set to revolutionalize service delivery by significantly reducing turn-around time for walk-in customers who wish to conduct cash based deposits and withdrawals.
She further stated that the PIN-PADS have been implemented to ensure seamless operations of the Fast track service and is exclusive only to GTBank account and Naira MasterCard holders.
How to Use the New GTBank FastTrack
Already stated this service is now available for all GTBank customers. To utilize the FastTrack service, simply visit any GTBank branch nearest to you with your Naira MasterCard and perform a cash deposit or withdrawal using the PIN-Pad.
What is a PIN Pad?
The PIN pad is a portable electronic device with a card reader used for processing card transactions.
Features and Benefits
- The PIN pad can be used conveniently between the hours of 8am and 4pm daily in our branches to deposit and withdraw cash or check account balances
- It is portable and easy to use
- It is safe and secure because it only accepts the GTBank Naira MasterCard which uses Chip and PIN technology.
- Transaction process time is reduced significantly because authenticity of each transaction is confirmed by the customer’s debit card and 4-digit PIN.
How to use the PIN pad to make withdrawals
Step 1: Insert your Naira MasterCard into the PIN pad
Step 2: Enter amount
Step 3: Enter your 4-digit PIN
Step 4: Confirm account to withdraw from
Step 5: Collect and confirm cash from the teller
Step 6: Collect receipt from the teller
How to use the PIN pad to make Cash deposits
Step 1: Insert your Naira MasterCard into the PIN pad
Step 2: Enter amount to deposit
Step 3: Confirm account to deposit into
Step 4: Give teller cash
Step 5: Collect receipt from the teller
To learn more about the GTBank FASTTRACK, visit GTBank FASTTRACK Homepage
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